HELP & SUPPORT
Yes. How addictive, especially when in a vaping device, as opposed to regular cigarettes is the subject of debate. We recommend that you consider what independent experts have to say, for example the Tobacco Research Unit at Queen Mary, University of London.
Here is a review made by its director Professor Peter Hajek.
No, you should not vape or consume nicotine from other sources, while pregnant; please ask your doctor for further advice.
Talk to your doctor first if you have a heart condition or think you might have one.
No. AYR should only be used by over 18s. We carry out age verification of purchasers and require retailers to do the same.
Yes. AYR is compliant with the TPD standards. Every liquid flavour has been thoroughly tested to ensure maximum safety and reliability. All test results are available upon request.
Side-stream smoke (i.e. the smoke from the lighted end of the cigarette, which is produced regardless of whether the smoker is puffing or not) accounts for some 85% of passive smoking and there is no side-stream EC vapour. Furthermore, vapour exhalations contains eight times less nicotine than cigarette smoke. As a result a study measuring nicotine residue on surfaces in houses of smokers and vapers reported only negligible levels from vaping, 169 times lower than from smoking.
Regular smoker spends on cigarettes around £40 weekly. Capsule of AYR will last approximately for a week, saving you £100 a month.
The smart-case contains its own battery, and a 10mL e-liquid capsule, so it can automatically recharge and refill the vaporiser – and it holds enough charge for three to five days of normal use and enough e-liquid for 100 vaping sessions. It is also connects to your smartphone when you’ve using the AYR app to help you track how you use AYR, whether its charged and how much e-liquid it has left. Installing the AYR app is not required to enjoying the breakthrough features of AYR.
AYR has been designed and developed in London. It is manufactured by our partners in China, Europe and US. Our liquids are exclusively developed from scratch at the molecular level in the United States and all our packaging takes place in the United Kingdom.
Our unique glow-down indicator tells you how much time you have remaining in your AYR vaping session. Typically, it is about the equivalent length of time that it takes most people to smoke a cigarette.
The smart-case needs to be charged for about two hours when you first get it, using the included USB-C cable. After that it holds about enough charge for three to five days of vaping, depending on how often you vape.
No cleaning is required.
Like all products with rechargeable batteries, it is best that you not store it for more than two weeks without charging. If you are storing it for more than a month, we recommend both charging the smart-case for at least 2 hours and removing the e-liquid capsule so as to keep the e-liquid fresher. You should store it in a cool and dry place.
Each regular nicotine strength capsule contains enough e-liquid to provide for vaping sessions equivalent to smoking 100 cigarettes. However, the amount of nicotine varies by flavor and type. We also supply nicotine-free capsules.
AYR capsules are therefore not refillable. Please don't try to open or refill AYR capsules. Doing so voids the warranty on your AYR vaporiser.
The patent licence extended to purchasers of authorised AYR products is therefore expressly limited to authorized AYR-branded capsules. Any implied right or licence or derogation is expressly excluded.
AYR capsules can be recycled by AYR. Please return them in the AYR flavour box packaging using the supplied freepost label.
Please check with your airline. Generally, you should be able to take AYR on board as hand-luggage, but you should not use it on board. The smart-case should also be turned off and you should not charge it while on the aircraft.
We are partnering with leading universities and research centres to share anonymised, aggregated data for academic research and we encourage all AYR customers to participate. But sharing your data is entirely up to you.
No. But because the AYR app will allow you to track your use of AYR and your nicotine consumption and track the status of the smart-case, we recommend you download it to get the best use of AYR. The AYR app is entirely free.
Yes. The smart-case has its own battery and will save your data to send to your phone once it is working again.
To install the AYR app you need an iPhone (no older than iPhone 4s and iOS 9.0 or newer) or Android device.
AYR will be available for pre-order in late spring 2017. You can sign up to our newsletter so that we can notify you when AYR becomes available for pre-order.
We’re aiming to deliver pre-orders from Autumn 2017. The exact details will be given closer to the time.
Your pre-order will include the AYR smart-case and personal vaporiser, a USB-C charging cable and a complimentary flavour box containing 5 capsules.